Our Expertise

Who We Are

Dedicated to helping government agencies move their mission forward and deliver services to citizens when they need it most, our talented team of technology, data, and government experts create and/or curate govtech solutions that consistently help agencies overcome roadblocks and challenges that stand in the way of progress. Quite simply, we help agencies SIMPLIFY TO SERVE™.

Ho'ohana

to work with a heart-felt purpose or intent

Who We Help

For 26 years, the eWorld team has been helping government agencies at various levels, including state, county, and municipalities, develop and adopt technology solutions designed to help agencies serve citizens. From Human Services to Homeland Security to Transportation, we have worked with all different agencies as they tackle some of the biggest challenges facing society today.

Challenges We Help Agencies Overcome

Our solutions…

  • Offer an affordable, incremental approach to legacy system modernization
  • Improve customer experience and satisfaction
  • Optimize operational and staffing performance and productivity
  • Meet increased and fluctuating citizen demand
  • Streamline service delivery
  • Strengthen program integrity
  • Augment staffing to overcome staffing and talent shortages

Outcomes We Help Agencies Achieve

  • Increase access
  • Improve timeliness
  • Improve worker productivity
  • Improve efficiency
  • Improve accuracy
  • Achieve cost-savings

What We Do

Integrate Disparate Systems
  • Integrate legacy systems with new technology from any-to-any platforms
  • Manage different vendors and technologies
  • Front-end your mainframe for better and more streamlined user experience
Design, Develop, Implement
  • Software development
  • Business applications that support your business process
  • Legacy system modernization
Support Ongoing Maintenance & Operations
  • Support, maintain and run your business systems, applications, and databases
  • Upgrade
  • Migrate
  • Conduct long-term maintenance with support
Offer Govtech Solution Suites
  • Improve the total customer experience
  • Optimize performance and productivity
  • Augment existing staff with expertise and technology
  • Empower leaders with needed data and insights to make informed decisions
  • Modernize child support systems one module at a time
Consult
  • Management consulting
  • Change management
  • Infrastructure

kakou

all of us; inspired by the knowledge we are all in this together

Our Centers of Excellence

Legacy System Modernization

Modernize your legacy environment leveraging your past investments and maximizing your future returns. Migrate your legacy system to a modern web application, SaaS solution, or custom platform. Create a roadmap to update your legacy system and develop one module at a time, setting up your agency for greater system success and adoption.

Customer
Experience

Citizen demands and expectations are constantly evolving, but is your organization? Our CX team can help ensure you are delivering the best possible customer experience and meeting customers where they are , and delivering what matters most in the most efficient and timely way.

Artificial Intelligence and Data Transformation

With our Curated Intelligence™ initiative, we help ensure you apply AI technology to deliver the right information at the right time to help workers serve citizens completely and on first contact. And, with our Accelerated Intelligence™, we help provide program-and policy-specific AI insights to prepare workers to be productive and serve more citizens quickly. With our team of AI and data experts, you can rest assured that they will help you prepare your agency’s data for AI implementation and optimization.

What Sets Us Apart

We understand technology - AND government

Our team consists of amazingly talented technology, project managers, CX, data experts, as well as former public servants with deep agency and program expertise for which our solutions support.

We create the solution that makes the most sense for your agency

As a govtech leader with a proven track record of delivering cutting-edge solutions, we have built a robust technology partner ecosystem. This means that regardless of your agency’s technology stack and platform, we have the expertise needed to deliver the best solution tailored for your agency.

We prove our ideas work for you

We are dedicated to helping your agency overcome whatever challenge and are willing to make sure that our ideas work and make the intended impact. That’s why we develop proof of concepts for our clients so we can make sure the solution is the best it can possibly be.